The Hidden Step
www.necouncil.org/the
hidden
step
STEP FOUR
the
key
to a resume that works
Build Your Resume
A different hiring manager may see the same resume
but see something totally different in those few sec-
onds. This manager may see:
Administrative, Clerical, Accounting, Banking
Now what image do you get? Are the images of this
applicant now different from those the frst hiring
manager arrived at?
Absolutely. A completely different image is produced
when the second hiring manager screens the same re-
sume.
The frst applicant
This is an actual resume. The applicant was applying for the position of Customer Service Management
The second
hiring manager
I am not sure if he
is an accountant or clerk.
He certainly has a background is
administrative of some kind.
Definitely not a match for
customer service management.
The second hiring manager may
determine this applicant possesses a
background in administrative roles and
therefore is not a match for customer
service management.